Privacy Policy
Last updated: May 2026
1. Introduction
Fidenti is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our service. By using Fidenti.ai, you consent to the practices described in this policy.
2. Data We Collect
We collect information you provide directly, such as your email address, profile information, and interview responses. We also collect technical data including IP addresses, browser type, and device information to improve our service.
3. How We Use Your Data
We use your data to provide and improve our interview practice and coaching services, process payments, communicate with you, and ensure the security of our platform. We do not sell your personal data to third parties.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.
5. Your Rights
Under UK GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to data portability and to object to processing. To exercise these rights, please contact us at radnevd@gmail.com.
6. Cookies
We use cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised content. You can manage your cookie preferences through the cookie banner on this site.
7. Guest Sessions and Email Collection
When using Fidenti as a guest, we collect your email address to manage your free session and send you your results. This processing is based on your consent given at the start of your guest session. Your email may be used to send you one follow up message about your session results. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at radnevd@gmail.com. Guest session emails are stored securely and never sold to third parties. If you create a full account your guest data is merged with your account. If you do not create an account your email and session data are deleted after 30 days.
8. Third Party Services
Fidenti uses the following third party services which may collect data about your visit:
Cloudflare — We use Cloudflare for website security, performance optimisation, and bot protection. Cloudflare may collect IP addresses and other technical data to protect the site from malicious traffic. Data is processed in accordance with Cloudflare's Privacy Policy available at cloudflare.com/privacypolicy.
Meta Pixel (Facebook) — We use Meta Pixel to measure the effectiveness of our advertising campaigns. This tool may collect data about your visit including pages viewed and actions taken. Data collected is subject to Meta's Privacy Policy available at facebook.com/privacy/policy. You can opt out by adjusting your cookie preferences using the cookie banner on this site.
OpenAI Whisper — When you use the voice mode feature, your spoken audio is sent to OpenAI's Whisper API for transcription. Audio data is processed in accordance with OpenAI's Privacy Policy available at openai.com/privacy. Audio is not stored by OpenAI after transcription is complete.
Stripe — We use Stripe to process payments securely. Stripe may collect payment information and related personal data. Data is processed in accordance with Stripe's Privacy Policy available at stripe.com/privacy.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
11. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at radnevd@gmail.com.